Taking your data with you
With the button "Export everything" you download everything of your company at any moment, up to 3 times a day, free of charge.
What do you get?
One zip with an Excel file with a sheet per kind of data, and the same data as CSV. The stock has the same columns as the import, so it reads back into Laadruim or another system as it is. The list of what you can take is in article 8 of the terms.
Below, per kind, are the name of the file and what is in it. Every file is a CSV file (with semicolons, in UTF-8) and a sheet in the Excel file. The raw messages of connections come along as .txt in the folder messages, and README.txt says what is in it and how many rows per kind.
- Company (01-company.csv)
- Name, Package, Status, Last day, Country, Registration number, VAT number, Time zone, Language, Since, Setup, Name on the invoice, Address, Postcode, Place, Country on the invoice, Email address for the invoice, Your reference, VAT number on the invoice
- Sites (02-sites.csv)
- Name, Postal code, Time zone
- Users (03-users.csv)
- Name, Email address, Level, Label, Language, Sites, Invited on, Deactivated on
- Open invitations (04-open-invitations.csv)
- Email address, Level, Label, Sites, Invited on, Valid until
- Relations (05-relations.csv)
- Code, Name, Phone, Email address, On hold
- Roles (06-roles.csv)
- Relation, Role, From, Until
- Addresses (07-addresses.csv)
- Relation, Code, Name, Street and number, Address line 2, Postal code, City, Country, Phone, Active, Latitude, Longitude
- Articles (08-articles.csv)
- Client, Article number, Barcode, Kind, Description, Divisible, Packs per pallet or contents, Width (cm), Length (m), Weight (kg)
- Stock (09-stock.csv)
- Client (owner), Article number, Description, Kind, Quantity, Packs per pallet or contents, Length (m), Width (cm), Roll number or packing list no., Batch, Location, Arrival date, Site, Piece
- Pieces (10-pieces.csv)
- Piece, Site, Client, Article number, Inbound, Packs at arrival or contents on arrival, Packs or contents, Length (m), Width (cm), Roll number or packing list no., Batch, Location, Arrival date, Outbound date, Outbound
- Inbound (11-inbound.csv)
- Number, Site, Client, Arrival date, Status, Packing list, Container or trailer, Seal, Received at, Made at
- Inbound lines (12-inbound-lines.csv)
- Inbound, Line, Article number, Quantity, Announced, Packs per piece or contents per piece, Packs of the last piece or contents of the last piece, Length (m), Width (cm), Batch, Location, Roll number or packing list no., Barcodes
- Outbound (13-outbound.csv)
- Number, Site, Client, Outbound date, Status, Address, Destination, Postal code, City, External order number, External delivery note, Made at
- Outbound lines (14-outbound-lines.csv)
- Outbound, Line, Article number, Whole, Packs or contents
- Outbound pieces (15-outbound-pieces.csv)
- Outbound, Piece, Whole, Packs or contents
- Imports (16-imports.csv)
- File, Site, Stock of, Status, Rows read, Rows imported, Pallets, Rolls, Boxes or colli, Crates, Loose items, Packs, Pieces in boxes and crates, Started at, Undone at
- Remembered choices (17-remembered-choices.csv)
- Kind, In the file, Laadruim reads
- Integrations (18-integrations.csv)
- Name, Kind, Allowed addresses, Last message, Switched off on, Since
- Conversions (19-conversions.csv)
- Integration, Kind, Their code, Relation, Article number, Site
- Orders of integrations (20-orders-of-integrations.csv)
- Integration, Reference, Reference of the client, Direction, Status, Inbound, Outbound, Made at
- Messages (21-messages.csv)
- Code, Integration, Received at, Kind, Reference, Reference of the client, Status, Handled, Note, Content kept
- Report rhythms (22-report-rhythms.csv)
- Client, Report, Rhythm, Site, Per piece, Recipients, Last sent
- Report recipients (23-report-recipients.csv)
- Email address, Client, Last used
- Recipient confirmations (24-recipient-confirmations.csv)
- Email address, Asked at, Confirmed at
- Log (25-log.csv)
- When, Who, Site, What
- Agreements (26-agreements.csv)
- When, Who, Email address, Package, Price, Country on the invoice, VAT number on the invoice, Terms version, Terms date, Sentence
How do you switch?
Ask us and we help you within 30 days. Laadruim keeps working during that time. After the end you can still view and download everything for 3 months; then we erase everything and confirm it.
Where is your data?
On servers in the Netherlands, at a Dutch hosting company, under Dutch and European law. Backups are in Amsterdam at Backblaze, an American company. Those copies are encrypted with a password Backblaze does not have.
Can a government outside the EU get your data?
Your data stays in the EU. We hand it over only if Dutch or European law obliges us to, and we tell you if we may. The encryption of the backups means that even a foreign request to Backblaze yields nothing readable.